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Jump to WP Admin lets you open a child site’s WordPress admin area directly from your MainWP Dashboard, automatically logged in as the administrator account used during connection. When this feature doesn’t work, security plugins or URL mismatches are typically the cause. Jump to WP Admin button in the MainWP Dashboard interface

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What You’ll Learn

  • Identify why Jump to WP Admin fails
  • Resolve security plugin conflicts
  • Fix WWW prefix mismatches
  • Correct HTTP/HTTPS protocol issues

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Prerequisites

  • MainWP Dashboard with connected child sites
  • Admin access to child sites (for security plugin adjustments)

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Security Plugin Conflicts

Security plugins that modify login behavior or hide WordPress admin URLs can interfere with Jump to WP Admin.

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Known Conflicting Plugins

  • WPS Hide Login
  • Solid Security (formerly iThemes Security)
  • Hide My WP Ghost
  • All-In-One WP Security

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Troubleshoot Security Plugins

1

Test with plugins disabled

Temporarily deactivate security plugins on the child site and test Jump to WP Admin.
2

Identify the conflict

If it works, re-enable plugins one at a time to identify which one causes the issue.
3

Adjust plugin settings

Look for settings that modify:
  • Login URL or path
  • Admin URL protection
  • Session handling
  • Auto-logout behavior
Adjust these settings to allow MainWP’s login process.

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WWW Prefix Mismatch

The site URL in MainWP must exactly match the actual URL of the child site, including whether it uses the WWW prefix.
Site Actual URLMainWP Site URLResult
example.comexample.comWorks
www.example.comwww.example.comWorks
example.comwww.example.comFails
www.example.comexample.comFails

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Fix WWW Settings

1

Navigate to site settings

Go to MainWP > Sites > Manage Sites, find the child site, and click Edit.
2

Adjust WWW setting

Locate the www dropdown and select the appropriate option:
  • Use if required - Adds www if the site uses it
  • Do not use - Removes www Child Site Edit page showing the www dropdown selector
3

Save settings

Click Save Settings at the bottom of the page.
4

Test Jump to WP Admin

Try the Jump to WP Admin feature again.

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HTTP/HTTPS Protocol Mismatch

The site URL must match the protocol (HTTP or HTTPS) the site actually uses.
Site UsesMainWP Site URLResult
HTTPShttps://example.comWorks
HTTPhttp://example.comWorks
HTTPShttp://example.comFails
HTTPhttps://example.comFails

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Fix Protocol Settings

1

Navigate to site settings

Go to MainWP > Sites > Manage Sites, find the child site, and click Edit.
2

Adjust protocol setting

Locate the https:// dropdown and select the appropriate protocol for your site.Child Site Edit page showing the HTTPS protocol dropdown selector
3

Save settings

Click Save Settings at the bottom of the page.
4

Test Jump to WP Admin

Try the Jump to WP Admin feature again.
If your site has an SSL certificate, always use HTTPS. Most modern sites should use HTTPS.

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Self-Check Checklist

  • Security plugins temporarily disabled for testing
  • WWW setting matches actual site URL
  • Protocol (HTTP/HTTPS) matches actual site
  • Settings saved after adjustments
  • Jump to WP Admin works correctly