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MainWP Dashboard 6.2 includes database checks on the Server Information page. Use them when troubleshooting missing data, unexpected errors, or a request from MainWP Support to check your Dashboard database.

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What You’ll Learn

  • Open the Database section and refresh its results
  • Understand table, column, and database privilege checks
  • Read table sizes and prepare a system report for support

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Prerequisites

  • MainWP Dashboard 6.2 or later
  • Access to MainWP > Info > Server on your Dashboard site

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Check Your Database

1

Open Server Information

Go to MainWP > Info > Server (admin.php?page=ServerInformation).
2

Find the Database section

Scroll to Database to see the summary and table results. Checks run when the page loads. Reload the page to run them again after an issue has been addressed.
3

Find a specific table

Use Search system report at the top of the page to filter the results by a table name. For example, search for mainwp_wp_logs to find Network Activity tables. Clear the search to show all results again.
Database section in dark mode showing Network Activity tables, data and index sizes, storage engines, and green check marks The checks cover MainWP tables stored on your Dashboard site. Add-on table and column checks depend on the information supplied by each installed, active Add-on. This page does not check databases on your Child Sites.

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Understand the Results

A green check mark means the checks performed for that row passed. A red cross identifies a failure; the detected value explains what was found. Summary rows such as database size may have no status icon. Add-on schema checks depend on the Add-on version and its support for this feature. A table may appear with size information even when the Add-on does not provide column definitions for validation.
The Database Health Check reports problems. It does not repair tables, restore missing data, or optimize the database.

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Read Database Sizes and Details

The summary shows the MainWP database version, your table prefix, and database size figures. These size figures cover the MainWP tables on the Dashboard site. Sizes are displayed in MB. A large table does not automatically indicate a failed health check. For cleanup options, see Which MainWP database tables usually take the most space?.

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Share Results with Support

1

Note the failed checks

Keep the exact table names, column names, and messages shown in the Database section. Include what you were doing when the original problem occurred.
2

Download a system report

Clear Search system report, then click Download Full System Report at the top of the page. Clearing the search ensures the download includes all report rows.System report download buttons in dark mode with a green arrow pointing to Download Full System Report
3

Send the report with your support request

Attach the report to your private MainWP Support request. For a public community discussion, use Download Community System Report, which omits or masks selected details. Review the report before posting it publicly.
After your host or support team addresses the issue, reload Info > Server and check the Database results again.